Website Monthly Maintenance Services

Add instant credibility to your business a website designed by the pros! We design mobile-friendly website.

Website Maintenance - Service Level 1

Web Designs, Maintenance & Changes, Technical Enquiries

Response Rate 24 - 32 hours

2 Dedicated Hours per Month

Includes Monthly Website Backup

Hours are billed @ working hours 9am-1630pm Monday to Thursday

Hours are billed @ working hours 9am-1400pm on Friday

This exlcludes weekend days and public holidays


Problems / Issues / Maintenace may take longer to resolve

User Neglegance will be billed additionally

Additional website backups is advised for e-commerce websites


Credits

Hours that are not used are accumulative to max of 1 hour per month x 24 calendar months

Maximum of 24 hours after 24 months can be used to upgrade the website to the value of R10 000

The credit used to update website excludes all systems that need licensing

The credit of R10000 can not be exchanged for cash or online marketing

By agreeing to this service level agreement you agree to all the terms and conditions
of Concept254 Graphic & Web Design Studio stated on our website

Website Maintenance - Service Level 2

Web Designs, Maintenance & Changes, Technical Enquiries

Response Rate 8 - 16 hours

4 Dedicated Hours per Month

Includes Monthly Website Backup

Hours are billed @ working hours 9am-1630pm Monday to Thursday

Hours are billed @ working hours 9am-1400pm on Friday

This exlcludes weekend days and public holidays

Problems / Issues / Maintenace may take longer to resolve

User Neglegance will be billed additionally

Additional website backups is advised for e-commerce websites


Credits

Hours that are not used are accumulative to max of 1 hour per month x 24 calendar months

Maximum of 24 hours after 24 months can be used to upgrade website to the value of R10 000

The credit used to update website excludes all systems that needs licencing

The credit of R10000 can not be exchanged for cash or online marketing

By agreeing to this service level agreement you agree to all the terms and conditions

of Concept254 Graphic & Web Design Studio stated on our website

Powered by WHMCompleteSolution